Política de privacidad

FIDUCIA GLOBAL SERVICES LLC

Website: https://fiduciaglobalservicesllc.com

Email: Fiduciaglobalservices@fiduciags.com

Phone: (689) 278-3069

1. Introduction

FIDUCIA GLOBAL SERVICES LLC ("Fiducia," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or requesting our insurance services.

Our services include commercial truck insurance, commercial auto insurance, business insurance, policy renewals, insurance quotes, customer support, and related insurance services.

2. Information We Collect

We may collect:

  • Full name
  • Company name
  • Phone number
  • Email address
  • Business address
  • Driver information
  • Driver's License
  • Vehicle Identification Number (VIN)
  • DOT Number
  • MC Number
  • MVR information
  • Loss Runs
  • Insurance policy information
  • Payment-related information when applicable
  • Any information voluntarily submitted through our website or customer service.

3. How We Use Your Information

Your information may be used to:

  • Prepare insurance quotes.
  • Compare insurance coverage options.
  • Process policy applications.
  • Assist with policy renewals.
  • Verify submitted information.
  • Contact you regarding your insurance request.
  • Provide customer support.
  • Respond to inquiries.
  • Improve our services.
  • Comply with applicable legal requirements.

4. SMS Communications

If you provide your mobile phone number and expressly consent to receive SMS messages, Fiducia Global Services LLC may send text messages regarding:

  • Insurance quotes
  • Policy updates
  • Policy renewals
  • Document requests
  • Appointment reminders
  • Customer support
  • Service notifications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not required to purchase any product or service.

5. SMS Consent

SMS consent is collected only after the customer voluntarily provides their mobile phone number and agrees to receive text messages.

Customers may revoke consent at any time by replying STOP.

6. Information Sharing

We may share customer information only when necessary to:

  • Obtain insurance quotations
  • Process insurance applications
  • Issue insurance policies
  • Provide requested insurance services
  • Comply with legal obligations

Insurance information may be shared with licensed insurance carriers, MGAs, underwriting companies, premium finance companies, or authorized service providers solely for the purpose of providing requested insurance services.

7. SMS Consent Is Never Shared

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent is collected exclusively by Fiducia Global Services LLC.

8. Data Security

We implement administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.

9. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance customer experience

10. Data Retention

Customer information is retained only for as long as necessary to provide requested services or comply with legal and regulatory obligations.

11. Third-Party Services

Our website may use third-party services including:

  • Shopify
  • RingCentral
  • Insurance carriers
  • MGAs
  • Premium finance companies
  • Analytics providers
  • Payment processors

Each provider maintains its own privacy practices.

12. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Request deletion where legally permitted
  • Withdraw SMS consent
  • Stop receiving marketing communications

13. Children's Privacy

Our services are intended for adults and commercial businesses.

We do not knowingly collect information from children under the age of 13.

14. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon publication.

15. Contact Information

FIDUCIA GLOBAL SERVICES LLC

Website:
https://fiduciaglobalservicesllc.com

Email:
Fiduciaglobalservices@fiduciags.com

Phone:
(689) 278-3069

IMPORTANT SMS DISCLOSURE

By providing your mobile phone number, you agree to receive SMS communications from Fiducia Global Services LLC regarding insurance quotes, policy information, renewals, customer support, and related insurance services.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for assistance.
  • Consent is not required to purchase any product or service.
  • No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.